Hospitality policy and action plan

The new administrative agreement sets great store by the hotel, restaurant and catering sector. The city seeks to capitalise on, and improve, the assets of the industry by developing a clear and supported hospitality policy.

Antwerp has the highest density of hotels and catering businesses of any city in Flanders. As such, the quality of this industry is key for the city from an economic, social and touristic point of view. The industry contributes to the city’s economic development and acts as a magnet for visitors.

Hospitality businesses are essential to the city's social fabric, too. Residents and visitors to the city meet in the Antwerp’s many attractive hotels, cafes and restaurants. This makes for lively city streets, which in turn enhances the feeling of safety among residents and visitors. Equally, the combination of hospitality amenities with other leisure opportunities, like shopping or cultural visits, is an incredible asset for the city.

Despite the importance of the hospitality industry, this sector is vulnerable. Every year since 2003, an average of 135 hospitality businesses have gone into receivership, a number which accounts for 20% of all bankruptcies in Antwerp.

This is why the hospitality industry is a key priority in the management agreement. The city wants to strengthen the sector by further developing its hospitality policy. In this light, the city seeks to realise new terrace regulations in the next few years. A unified catering tax is also on the cards. The city also intends to make extra efforts in the historical centre, where hospitality businesses have had a tough time in recent years. Finally, the City of Antwerp continues to promote itself as a culinary capital, both at home and abroad.

The city's hospitality managers are developing this policy in close cooperation with the sector, and they act as the contact point for all Antwerp hospitality entrepreneurs.

Contact info

Desk: Francis Wellesplein 1 - 2018 Antwerpen
03 338 65 20